Privacy policy

(a) Website Owner. Sharm Naturals LLC ("Sharm Naturals") is the owner of this website ("Sharm Naturals Website"). Sharm Naturals can be contacted by mail at 659 Worcester Rd #1023 Framingham, MA 01701, or by email at sharmnaturals@gmail.com. This online privacy notice discloses Sharm Naturals information practices for this Sharm Naturals Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(b) Website Visits. In general, you can visit on the Sharm Naturals Website without disclosing any personal information. Sharm Naturals does not keep track of the domains from which people visit us.

(c) Website Transactions. At times, Sharm Naturals will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, Sharm Naturals may need to know a customer's name, mailing address, email address and credit card details. It is Sharm Naturals's intent to inform you before Sharm Naturals collects personal information, such as user's name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, Sharm Naturals will respect your wishes.

(a) Identifying Information. In order to make a purchase, Sharm Naturals will request a user to provide certain personal identifying information, which may include: name, postal address, email address, screen name, password, telephone number, facsimile number, method of payment, and, if applicable, credit card number. Sharm Naturals may request additional information necessary to establish and maintain a customer's account. The Sharm Naturals website is hosted by Shopify, and Shopify collects and holds all of customer information on Sharm Naturals’ behalf. More information about Shopify’s privacy policy can be found at https://www.shopify.com/legal/privacy.

(b) Service Quality Monitoring. Some Website transactions may require a customer to telephone Sharm Naturals, or Sharm Naturals to call the customer. Sharm Naturals will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Sharm Naturals's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

(c) Information from Children. Sharm Naturals does not sell products or services to or for purchase by children, and will not collect or post information from a child under the age of 16 without the involvement of a parent or guardian. If we learn that personal information from children has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

(d) Lost or Stolen Information. If a customer's credit card is lost or stolen, the customer should promptly notify Sharm Naturals in order to enable Sharm Naturals to cancel the lost or stolen information and to update its records with a changed credit card.

(e) Links to Other Websites. A Sharm Naturals Website may contain links to other Websites. Sharm Naturals is not responsible for the privacy practices or the content of those other Websites.

(a) Limited Uses Identified. Without customer's prior consent, Sharm Naturals will not use your personal identifiable information for any purpose other than that for which it is submitted. Sharm Naturals uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program recordkeeping. Sharm Naturals also processes billing and business requests related to Sharm Naturals Website participation.

(b) Stored Information Uses. Shopify stores and retains the information entered on the Sharm Naturals Website on Sharm Natural’s behalf. Stored information is used by Sharm Naturals and Sharm Naturals agents: to support customer interaction with the Sharm Naturals Website; to deliver customer purchases; and/or to contact customer again about other Sharm Naturals services and products.

(a) Marketing Analysis by Third Parties. Sharm Naturals reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(b) Disclosure to Governmental Authorities. Sharm Naturals releases personal identifying information when Sharm Naturals reasonably believes release is appropriate to comply with law, to enforce Sharm Naturals agreements, or to protect the rights, property or safety of Sharm Naturals customers. Sharm Naturals may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.

(a) No Tracking of Personal Information. Sharm Naturals's Websites are not set up to track, collect or distribute personal information not entered by visitors. Through Website access logs Sharm Naturals does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b) Use of Cookies. Sharm Naturals, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies." A cookie is an alphanumeric identifier that a Website can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Sharm Naturals or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Websites may not then work properly.

(c) Collection of Non-Identifiable Information. Sharm Naturals may collect nonidentifiable information from user visits to the Sharm Naturals Website(s) in order to provide better customer service. Examples of such collection include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Sharm Naturals Website(s); Website and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Sharm Naturals or its contractors may use this data to analyze trends and statistics.

(d) Collection of Personal Information. Sharm Naturals collects personal identifying information from customer during a transaction. Sharm Naturals may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Sharm Naturals understand trends and patterns. This information is not reviewed at an individual level.

(a) Commitment to Online Security. Sharm Naturals intends to protect customer personal information and to maintain its quality. The Sharm Natural Website is hosted by Shopify, and shopify collects and holds all of customer payment information. Shopify’s security policy can be found at https://www.shopify.com/security.

(b) No Liability for Acts of Third Parties. Sharm Naturals will exercise all commercially reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Sharm Naturals shall not be liable for unauthorized disclosure of personal information due to no fault of Sharm Naturals including, but not limited to, errors in transmission and unauthorized acts of Sharm Naturals staff and third parties.

(a) Changes to Privacy Policy. This privacy notice was last updated on April 1, 2021. Sharm Naturals reserves the right to change its privacy policy statement at any time. A notice of any material change will be posted on the Sharm Naturals Website on page https://sharmnaturals.com/pages/privacy-policy for thirty (30) days prior to the implementation of such change.

(b) Opt-Out Right. Customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Sharm Naturals and/or by any third parties with whom Sharm Naturals has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Sharm Naturals via email at sharmnaturals@gmail.com, or postal mail noted at the beginning of this policy. After processing the cancellation, Sharm Naturals will delete customer or prospective customer's personal information from its database.

(a) Information Maintained by Sharm Naturals. Upon customer's request, Sharm Naturals will provide a reasonable description of customer's personally identifiable information that Sharm Naturals maintains in its data bank. Sharm Naturals can be contacted by email at sharmnaturals@gmail.com, or postal mail at 659 Worcester Rd #1023 Framingham, MA 0170.

(b) Corrections and Changes to Personal Information. Help Sharm Naturals to keep customer personal information accurate. If customer's personal information changes, or if customer notes an error upon review of customer information that Sharm Naturals has on file, please promptly email Sharm Naturals at sharmnaturals@gmail.com and provide the new or correct information.

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Sharm Naturals compliance with this privacy policy, you may contact Sharm Naturals by email at sharmnaturals@gmail.com.

(b) Terms of Use. If customer chooses to enter into a purchase order, customer's action is hereby deemed acceptance of Sharm Naturals practices described in this policy statement. Any dispute over privacy between customer and Sharm Naturals is subject to the provisions of this notice and to Sharm Naturals' Terms of Service Agreement which is hereby incorporated herein and which can be read at Terms of Service.